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Manager Dealer Business Management

Job ID: 1040136
Career Area: Sales & Marketing
Job Category: Sales & Marketing-Network Development and Fleet
Location: Auburn Hills, MI
48326, US
Date Posted: January 14, 2020
Brand: FCA Group
Job Overview
The Manager of Dealer Business Management will be responsible for providing insight, data analysis and consultation to our dealerships. This position is concentrated on dealer network financial performance analysis and optimization. The ideal candidate for this role will have automotive business management experience gained at an OEM / dealer / dealer group / consultancy, to include previous experience with dealership financial analysis / composite solutions.
Job responsibilities include but not limited to:
Financial Data Analysis/Reporting
  • Collection, analysis and reporting of FCA dealer network financial statements data
  • Preparing, reviewing, interpreting and presenting financial analysis to management
  • Providing on-going analysis through monthly reporting on the financial health of individual dealers to management and business center’s
  • Identifying key dealers for improvement within each business center and identifying areas to consult on with the dealers on a one-on-one basis throughout the year in order to improve their bottom line
Business Management Support
  • Identifying additional opportunities for increased efficiencies and profitability for the dealers by leveraging Alpha Omega iExam, COGNOS reporting, dealer financial statements and other in-house tools
  • Presenting regional workshops and participating in one-on-one discussions/trainings with dealer network field personnel
  • Conducting dealer audit/business management consultation
  • Field / dealer liaison for business management support
  • Working with business centers to coordinate profit development conferences
  • Practical iExam education/educating field on financial analysis for operational gains
Business Management Processes
  • Coordinating DUAS guidelines (documentation and communication)
  • Managing sales and service KPI reports — consult with area managers as needed
  • Supporting trouble tickets from dealers
  • Providing litigation support
  • Monitoring daily statement submissions and working with business centers/dealers to resolve any issues
  • Yearly dealer financial statement changes
  • Working capital guide process
  • Financial statement edit rule improvement opportunities
Basic Qualifications:
  • Bachelor’s degree in Finance, Accounting or related field
  • 5+ years business management experience gained at an OEM / dealer / dealer group / consultancy, including previous experience with dealership financial analysis / composite solutions
  • Strong project management skills as position entails responsibility for the delivery of multiple, concurrent account projects on time and at high quality
  • Ability to monitor and quality check work related information and deliverables ensuring high quality and accuracy
  • Strong proficiency in Microsoft office software – particularly Excel (advanced Excel skill level required – Macros, Pivots, VLOOKUP’s etc.), report development/data querying via Cognos, Alpha Omega iExam, JD Power PIN Explorer.
  • Excellent verbal, written and presentation skills to all levels of management
  • Team oriented individual with the ability to nurture a collaborative environment amongst team members
  • Self-motivated perpetual learner with drive and initiative to explore, troubleshoot, invent or evolve upon existing processes and solutions
  • Professional business etiquette and appearance as appropriate
Preferred Qualifications:
  • Knowledge and experience in methods and processes related to dealer performance management, in-dealership consulting, and performance group meetings
  • Experience with development of action plans for performance improvement initiatives
  • Experienced working at an OEM as an accountant with frequent dealer interactions; Or experienced working at the dealership level as an accountant to include the management of dealer accounts, budgets, daily operating controls etc.

Our benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.

As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.



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